Page 9 - leadership-experience-2008

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viii CONTENTS
Sources of Follower Power 203 Leading Others to Lead Themselves 213
Personal Sources 203 In the Lead 214
Position Sources 204 Building a Community of Followers 214
Strategies for Managing Up 204 Characteristics of Community 214
Leader’s Self-Insight 7.2 205 Communities of Practice 215
Be a Resource for the Leader 205 Summary and Interpretation 216
Help the Leader Be a Good Leader 206 Discussion Questions 216
Build a Relationship with the Leader 207
Leadership at Work: Follower Role Play 217
In the Lead 207
Leadership Development: Cases for Analysis
Leader’s Bookshelf 208
General Products Britain 218
View the Leader Realistically 208
Trams Discount Store 218
What Followers Want 209
References 220
Using Feedback to Develop Followers 210
Leader’s Self-Insight 7.3 211

Part 4: The Leader as a Relationship Builder 223

Chapter 8: Motivation and Empowerment 224 Leader’s Bookshelf 249
Leadership and Motivation 226 Other Approaches 249
Intrinsic and Extrinsic Rewards 226 Summary and Interpretation 251
Higher Versus Lower Needs 228 Discussion Questions 252
Needs-Based Theories of Motivation 229 Leadership at Work: Should, Need, Like, Love 252
Hierarchy of Needs Theory 229 Leadership Development: Cases for Analysis
Two-Factor Theory 230
The Parlor 254
Leader’s Self-Insight 8.1 232
Cub Scout Pack 81 255
In the Lead 232
References 256
Acquired Needs Theory 233
Other Motivation Theories 234 Chapter 9: Leadership Communication 258
Reinforcement Perspective on Motivation 234
How Leaders Communicate 260
Expectancy Theory 235
Management Communication 261
In the Lead 237 Leader Communication 261
Equity Theory 237
Leader’s Self-Insight 9.1 262
Leader’s Self-Insight 8.2 238
Consider This! 263
The Carrot-and-Stick Controversy 239
Leading Strategic Conversations 263
Consider This! 241 Creating an Open Communication Climate 264
In the Lead 242 In the Lead 265
Empowering People to Meet Higher Needs 242 Asking Questions 266
In the Lead 243 Listening 266
Elements of Empowerment 244 Leader’s Self-Insight 9.2 268
Empowerment Applications 245 Discernment 269
Organizationwide Motivational Programs 246 In the Lead 270
Giving Meaning to Work Through Engagement 246 Dialogue 270
Leader’s Self-Insight 8.3 247 Leader’s Bookshelf 272
In the Lead 248 The Leader as Communication Champion 272