Page 28 - 100 - HR Management Manual
P. 28

Groomers:

               The ideal candidate will have a groomer license and at least one year experience.  They should have
               better than average communication skills and proven record of grooms beyond basic expectations of
               clients.


               The groomers should be happy to work a schedule that is planned in advance.  They should be excited
               about a production based pay.  They should also be extremely welling to follow Legacy Veterinary
               procedures as written.

               WHERE THE GROOMER CANDIDATES ARE NOW:


                       Where working:  Candidates are typically working in other grooming facilities or vet practices
                       now.  They also may be found in grooming schools nearing graduation.

                       Where living: They are currently living within a 30 minute drive of our practice.  The soon-to-be
                       graduating groomers may be located farther away, possibly even out of state and interested in
                       living in our area.

                       Why they will like Legacy Vet:  He or she is looking for specifically a high quality organized place
                       with support so they do not have to do all of the bathing, checking in, etc.  They often times do
                       not like the way the other places are ran or do not feel appreciated.  They are highly focused the
                       emotional FEELINGS of the job rather than the specs.  They need to be attracted by the
                       emotions.  The pay, schedule, etc. needs to be discussed as a side note after they are interested.
                       If the logistics are discussed first they are often turned off as they are highly creative people and
                       not overly interested or educated in business practices.

                       Why they will like our groomer position:  Candidates will be attracted to Legacy Vet because we
                       have a caring family atmosphere, clean modern facility, and an undisturbed place to practice
                       their ART without drama or details.  They prefer to not be overly focused on procedures or
                       systems.  They systems need to be presented almost as second nature and simply part of their
                       environment rather than steps they have to memorize.





















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