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HR101.1 – “On-Deck” Applicants


               Result Statement:            To ensure great patient care, client service, and staff happiness by
                                            ensuring we KEEP an abundance of desirable, pre-screened reserve
                                            applicants to add to our current team or replace departing staff.








               Primary Responsible Position:  VP of Recruiting

               Participating Positions:     Owner and all other supervisors

               Definition of “On-Deck”:     An applicant that has passed through our interview process with us
                                            wanting to hire that applicant, AND that applicant will accept a
                                            position regardless of where they work or do not work now.

               Why:                         Keeping at least 5 “on-deck” is critical for several reasons:


                                              It allows us to quickly remove current incapable or unwilling
                                                employees.  We skip the search process and immediately replace.
                                              It allows us to replace departing employees quickly, regardless how
                                                much of a surprise their departure is.
                                              It typically enhances performance or our current staff because they
                                                know there are other desirable, heavily screen applicants that want
                                                the same job.  We will hire these applicants when the hospital
                                                growth demands it or we have a vacancy.
                                              As a result of the above it ultimately allows us to maintain great
                                                patient care, client service, and staff happiness.

               What to Do:                  Maintain enough new applicants weekly to ensure we KEEP AT LEAST 5
                                            “on-deck” applicants for each of the four primary on-the-floor lay staff
                                            positions (receptionists, technician, technician assistant, and
                                            kennel/bather) for a minimum total of 20 on-deck applicants.

                                                                         Send applicant the “We Want You” letter via email once it’s decided the
                                            applicant is a good fit and we’re a good fit for the applicant.  See “HR
                                            Forms and Spreadsheets”

                                                                                               st
                                                                                                      th
                                                                                           th
                                                                                                            th
                                            Call or email ALL on-deck applicants between the 25  - 1  and 12  - 15
                                            of EVERY month to assure they still WANT to work for us and let them
                                            know we’re actively looking for a position for them.   The VP of
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