Page 39 - 100 - HR Management Manual
P. 39
Director of Public Contact:
This individual must have experience in customer service, at least 2 years with a proven ability to attract
people. They must have a strong background in MS Word, Excel, and understanding of
advertisement/marketing.
Their personality should be extremely outgoing but also professional. The ideal candidate will make all
that talks to him/her feel very welcomed. They must make individuals feel like they are heard.
They should be interested in social media, websites, and search engines. They should also be
enthusiastic about how their pay can be affected by their efforts in promoting Legacy Veterinary
Hospital to the outside world. They should enjoy planning events and visiting with people. They should
be the life of the party.
WHERE THE RECEPTION CANDIDATES ARE NOW:
Where working: Either a mom that has marketing experience. They may be a client. They may
also be an current team member that loves social media and promotions.
Where living: They are currently living within a 30 minute drive of our practice.
Why they will like Legacy Vet: They will like the family atmosphere and welcoming
environment. They will like our innovative ideas towards growth.
Why they will like our position: They will like how they can help legacy vet by working on things
outside of legacy vet.
They will be attracted to the job because of the clear outlines of the job that makes it easy for
them to complete which as a result gives them time to bond with clients and see happy pets.
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