Page 84 - Receptionist

Drill and Quiz for “Discounts”:

1. Why do we have the procedure to enter discounts the same way every time? What would
happen if everyone did it differently?
2. Go to “Practice Client” in AVImark. Practice the following:
3. Change this client to an “employee”. Enter an exam charge on the patient and show your
trainer.
4. Change this client to an FISD employee. Enter and exam charge for this FISD employee. Show
your trainer. (Hint: It’s a separate no-charge exam)
5. Pretend this FISD client wanted an estimate for a canine annual. Make this estimate. Show your
trainer.
6. Pretend this FISD client gave us a Yelp review and asked for a discount. Enter it. Show your
trainer.
7. Explain what a “Pet Health Partnership” is. How would you enter a client from this group?
8. Get a pass only when both you and your trainer are confident you can do any of these discounts
without help or questions. Do not sign off until you are sure! It will make your job much easier!

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