Page 71 - (DK) The Business Book
P. 71

LIGHTING THE FIRE        69

        See also: The value of teams 70–71   ■  Gods of management 76–77   ■  Effective leadership 78–79   ■  Organizing teams and
        talent 80–85   ■  Develop emotional intelligence 110–11   ■  Mintzberg’s management roles 112–13


        budgeting, structure, and staffing;   regarded leaders—such as Jack
        tasks that help an organization to   Welch of General Electric, Steve
        keep doing what it does. Without   Jobs of Apple, and Jill Abramson
        management, no matter how well   of The New York Times—have
        led, an organization would       been well documented.
        disintegrate into disorganized      Leaders have to be brave in
        chaos. However, management       the face of uncertainty, standing
        is not leadership—it will not lead    firmly behind their vision for the
        the company in new directions.   company. They need to hold staff
                                         accountable when things do not
        Decisive leadership              go as planned, and make difficult
        In 1990, John Kotter argued that   decisions about who to hire or
        leadership is about dealing with   fire in order to develop an
        change and developing a vision    organizational culture capable
        for the organization, often within   of achieving their strategic vision.
        turbulent times. Leaders then
        communicate their vision to the   The next generation
        rest of the company, and motivate   Truly great leaders know that they   Jill Abramson was the first woman
        staff—especially managers—to     will not be around forever, and one of   to become executive editor of The New
        act in ways that will bring about   their most important tasks is to hire,   York Times. She found that unpopularity
                                                                          came “with the territory,” as Times’
        the required change. Leadership    train, and nurture their successor.
                                                                          chairman Arthur Sulzberger had warned.
        is about setting the agenda and   They lead well by making sure
        empowering people to produce     somebody is ready and waiting to
        useful change.                   take over from them. Nine years   It is common practice in many
           “Leading well” does not always   before his retirement, General   companies to privilege leadership
        mean making people happy;        Electric CEO Jack Welch said, “from  over management, but it is unwise.
        likability and success rarely go   now on, choosing my successor is   Great organizations value both:
        together. The direct, tough, and   the most important decision I’ll   leaders who can spot opportunities,
        sometimes even rude leadership   make. It occupies a considerable   and managers who can make those
        styles of some of the most highly   amount of thought almost every day.”  opportunities a reality. ■

                                           Blending leadership and management

                                           Inspirational leadership skills   immediately. When he first took
                                           are the hallmark of Portuguese   over Chelsea Football Club in
        Leadership is lifting a person’s   soccer coach José Mourinho.    London, England, he called a
                                           His teams won two European     team meeting and urged any
         vision to high sights, raising
                                           Cups and 14 trophies in eight   naysayers to speak up, or stay
         their performance to a higher
                                           years, elevating him to sit    silent from then on. He learned
        standard, building a personality
                                           alongside some of the greats    his management skills from
        beyond its normal limitations.     of soccer management.          Bobby Robson and Louis van
               Peter Drucker                 Successful sports teams,     Gaal, for whom he worked as
            US management consultant       like great organizations, are    an assistant coach and translator
                   (1909–2005)             a blend of good management     at the Spanish soccer team FC
                                           and good leadership, and       Barcelona. Under their guidance
                                           Mourinho achieves the rare     he also learned how to study
                                           feat of excelling in both. As    opponents, form strategies, and
                                           a leader, he makes his mark    build strong, winning teams.
   66   67   68   69   70   71   72   73   74   75   76