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LIGHTING THE FIRE        71

        See also: Creativity and invention 72–73   ■   Organizing teams and talent 80–85   ■  Make the most of your talent 86–87   ■
        Organizational culture 104–09   ■  Avoid groupthink 114   ■  The value of diversity 115


        of belonging. Maslow believed
        that there is a hierarchy of human
        needs; once we have met the most
        basic of needs—the physiological
        ones, such as hunger and thirst—
        we progress to the next: security.
        When these needs are satisfied,
        we move to the third basic need:
        a sense of belonging. Once this
        is met, we will proceed toward
        increasing self-esteem through
        achievement, and ultimately
        toward self-actualization, by using
        our inner talents with creativity.
           When Maslow’s theory is       will increase an individual’s security   Cisco Systems uses workspaces that
        applied to the workplace, working   and encourage collaborative,   can be transformed from small groups
        in groups and gaining a sense of   creative, work—as US management   of work pods to large open spaces for
                                                                          conferences. Cisco aims to be flexible for
        belonging make employees more    expert Ken Blanchard said, “none of
                                                                          connectivity and a sense of community.
        effective. With the need to belong   us is as smart as all of us.” In turn,
        already addressed, individuals are   commitment toward a project
        able to focus on other things, such   creates ties that strengthen the bond  the “Connected Workplace”, which
        as a desire for achievement and the   between individuals and, ultimately,   offers employees great flexibility in
        practicing of inner talents. In this   the company’s communal purpose.  working practice and environment,
        way, the movement through the                                     while ensuring that they always
        stages of satisfying needs can   Places to belong                 feel part of the Cisco community.
        benefit a company. Free from      Great organizations recognize the   Business success is rarely
        anomie, groups are places where   value of teams and the importance   achieved through individual genius,
        human beings, and therefore ideas,   of the working environment. Cisco   and the greatest leaders are those
        can flourish. Teams that are      Systems, the Internet infrastructure  who recognize the value of
        carefully chosen and supervised   company, has created what it calls   maximizing talent through teams. ■

          Abraham Maslow                 The American psychologist        you can be.” Contrary to many
                                         Abraham Maslow was born in       of his peers, Maslow focused on
                                         1908. He grew up in Brooklyn,    the positive side of mental health.
                                         New York, and earned a degree,   The hierarchy of human needs,
                                         masters, and PhD in psychology   which Maslow outlined in “A
                                         from the University of Wisconsin.  Theory of Human Motivation”,
                                         Maslow started his career as a   remains influential even today
                                         teacher, working at Brooklyn     in fields as diverse as social
                                         College from 1937 to 1951, after   work and management theory.
                                         which he became chair of the
                                         psychology department at         Key works
                                         Brandeis University, US. Here he
                                         met Kurt Goldstein, the originator   1943 “A Theory of Human
                                         of the idea of self-actualization,   Motivation”
                                         and Maslow became fascinated     1954 Motivation and Personality
                                         with the path of human           1962 Toward a Psychology
                                         development toward “being all    of Being
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