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RECRUITING PROCESS
• Standards of Doing Business (RW31), STEP 6 | FOLLOW UP
optional to supplement the Guide to Direct
Selling Best Practices (RW33)
BE A GOOD TEAM LEADER
Following up after enrolling is just as important as
enrolling. Our experience shows that in the first
days after enrollment new representatives can be
at their most vulnerable and at risk of leaving if
they do not get adequate support and they do not
see some positive results.
You do not want to sign up a new representative
Then, depending on the situation: schedule a and disappear. You want to be an advisor and
meeting for a quick induction first and then model example behavior for them. If you have
schedule Basic Training, or schedule Basic just started, you can still offer support in the
Training directly. initial phase, as you have just been through that
yourself.
Finally, in preparation for the upcoming
induction or basic training session: Call, text or email your new team member within
a couple of days after enrollment, and ask how
things are going. For example you could ask
• briefly show RenaResources; about:
• send your new team member a WhatsApp The resources/links you sent to them:
message with a link to renakit.com, and Did you try the resources I sent you? How useful
encourage him or her to explore the resources; are they for you?
• say that they will learn how to create a list of The first training session:
prospects and how to earn products or buy Did you have your first training session? How
them at a representative discount; did it go?
• have them join your country’s Rena Ware How else can I be of assistance to you?
Whatsapp group and Facebook secret group.
Offer to share links to useful Rena Ware resources,
refer the new representative to a more senior
representative or your team leader for more
complex questions.
By doing this you will:
• Convey confidence.
• Build trust.
• Show that Rena Ware really is like a family.
EXERCISES 15-16 EXERCISES 17-18 RW204.01.0919 25
