Page 24 - MODULE QUALITY TOOLS DMQ 30262
P. 24

DMQ 30262




                        Example 2.3:



                            HPI is a company specializing in home healthcare solutions for Malaysian

                            consumers. The company wished to study the relationship between absenteeism
                            and the number of overtime hours worked by employees. Thirty employees were
                            randomly selected, and numbers of overtime hours were graphed against

                            numbers of days absent for the previous year is shown in Table 2.2 and Figure
                            2.9.


                                   Table 2.2 Numbers of Overtime Hours VS Numbers of Days Absent

                            Employee      Hours of       Days Absent   Employee     Hours of     Days Absent
                                          Overtime                                  Overtime
                            1             243            3             16           260          2
                            2             126            2             17           0            1
                            3             86             0             18           126          1
                            4             424            6             19           234          2
                            5             236            3             20           246          3
                            6             128            0             21           120          1
                            7             0              0             22           80           0
                            8             126            2             23           112          1
                            9             324            3             24           237          3
                            10            118            0             25           129          2
                            11            62             0             26           24           1
                            12            128            3             27           36           0
                            13            460            6             28           128          2

                            14            135            1             29           246          3
                            15            118            1             30           326          6



                        Solution:


                            This analysis showed that there appeared to be a positive relationship between

                            number of days absent and hours of overtime. Subsequent analysis showed that,
                            in fact, these variables were significantly related. This led management to

                            recalculate the actual cost of overtime.















                 KKTM Kuantan                              23                                    DMQ 30262
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