Page 30 - MODULE QUALITY TOOLS DMQ 30262
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DMQ 30262








                 Solution:

                               First order the problems by frequency, and compute the percentage of
                               problems related to each cause.



                                              Type of Problem                  Frequency      Percentage
                                Setup rountines are not standardised              315           52.1%
                                Equipment needed for setup is missing             124           20.5%

                                Internal and external setup tasks are not          87           14.4%
                                separated
                                Extensive machine resetting and paper change       56            9.2%
                                is needed
                                Others                                             23            3.8%

                                Total                                             605            100%


                               Next, draw a frequency chart of the results (Figure 2.12). This Pareto chart
                               shows that nonstandardised procedures for setting copying jobs is the most

                               frequently occuring problem causing slow setups. This will result in a
                               significant reduction insetup slowdowns.























                                                        Figure 2.12 Pareto Analysis


                               Two points should be made. We also could analyse these data from a
                               number of different perspectives, such as average time per type of delay or

                               cost per type of delay. Also, this chart shows graphically that the law of
                               diminishing marginal returns does have a place in quality thinking. As the
                               group addresses each problem, the savings from correcting the problems

                               decreases. There is no guarantee, however, that addressing the fourth
                               problem wil take any less effort than the first.

                 KKTM Kuantan                              29                                    DMQ 30262
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