Page 151 - Receptionist

Guidelines:

 All exams, medical procedures, and lab tests will be coded as the doctor’s initials.
 During the exam or medical procedure if the pet gets treatments or prescriptions (like a nail
trim, ear cleaning, anal glands expressed, food, or over the counter products) all items are
coded with the doctor’s initials.
 If an established patient comes in for a Bordetella vaccine without an exam or medical
procedure, the code will be the surgery doctor’s initials. If the surgery doctor is out of the office,
the code will be the initials of the doctor on duty.
 If a client comes to pick up a medication refill, the code will be the first letter of the doctor’s last
name plus RX. For example, a refill for Dr. Julius is JRX, Dr. Traxler is TRX, and etc.
 When a client comes in to purchase prescription food, the code will be the surgery doctor’s
prescription initial (JRX, TRX, & etc.). Pro Plan foods are coded as DO.
 When a client comes in to purchase over the counter products such as shampoo, pill pockets,
brushes, and etc., the code is DO for drop off.
 Grooms are coded as the groomer’s initials who did the groom.
 Lo-shed treatments, baths, bath packages, brush teeth, brush outs and the Perfect Pooch
Package are coded as DO.
 Nail trims, anal glands, and simple ear cleanings that are not with an exam are coded as DO.
 Boarding, daycare, playtime, and extra walks are coded as BRD.

Drill and Quiz for “Reconciling Transaction Journal”

1. Why do we do this procedure? Why this way? What would happen if we did not?
2. Print a transaction journal for today. Find and correct one inaccurate entry based on the
guidelines.
3. Print a new transaction journal afer.
4. Where and when do you do this? Where to you put the final transaction journal. SHOW your
trainer where.

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