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33            SOP3 : HOTEL ARRIVAL



                                         SAMUI  MODEL



            Measures for Welcoming Service at the Hotel

            Entrance


            1. Objective



            To provide practical guidance for welcoming and accommodating tourists when they
            first arrive and while staying at AQ hotels. This guideline includes facility management,
            measures for hotels staff to do before and during the service.

            2.  Scope


            This handout provides details of standard operating procedures for related agencies to help
            them manage and provide accurate services for fully vaccinated foreign tourists, following
            “SAMUI+ MODEL” rules and regulations.

            3. Related Agencies



                g    Approved AQ Hotels
                g    Samui Public Health Office
                g    Ko Samui Hospital

                g    Observer Team
                 g    Volunteer Defense Corps Member (VDC MBR)
                g    Patrol Officers

            4. Tools and equipment


               4.1   Personal Protective Equipment: PPE (See more details in INDEX section)
               4.2   Handheld infrared thermometer
               4.3   Cleaning equipment
               4.4   Disinfectant, alcohol-based cleansing gel
               4.5   Face masks
               4.6   Waste disposal tools (red garbage bag, plastic rope, infectious waste)
               4.7   Other necessary tools and equipment
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