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disagreed with Krug. I believed that only
methodologically valid research may lead to
meaningful results (no wonder, I’m kind of a statistics
nerd). When I started my own company I quickly re-
learnt Krug’s old wisdom though. Whether the results
of a study are meaningful or not depends on your
definition of meaningful. And you should always do
research that can be most economically valid - create
the biggest value for the least amount of money.
Of course, the methodology of Guerrilla User Testing
isn’t right. You can’t extrapolate the results achieved
by one, two, or even ten people on the whole targeted
population, but it doesn’t make it meaningless. It
just makes it meaningful in a different way. Judge its
meaning by the results it brings to your company and
you’ll see the benefits in a brighter light than the flaws.
Quick & dirty research is an amazing way to explore
your product. You’ll find out more possible problems
that you ever bad-dreamed of. An additional
perspective on your project is a lever that may be
crucial for the whole endeavor. Each time we make a
38 geT To know your users

