Page 181 - CRC_One Report 2021_EN

Business Overview and Performance Corporate Governance Financial Statements Enclosure

3.2 Management of Impacts on Stakeholders in the Business Value Chain

The Company is committed to producing quality products and services that are beneficial to consumers without
affecting society and the environment throughout the value chain. Therefore, the Company give importance to
shipping and distribution services before and after sales, as applying innovation in production, human resource
management, and developing community relations to bring about operational efficiency that is responsible to
communities, society and the environment.

3.2.1 Value Chain of Central Retail Business

Central Retail’s business consists of:

HARDLINE SEGMENT FASHION SEGMENT

Central to Everyday Living Central to Everyday Style
Selling products that meet all the needs of homes, which Retailer of fashion products covering a variety of brands
consist of electronic products, construction materials and ranging from high-end to everyday use in order to fulfill
equipment, home decoration products, DIY products, all fashion needs at Central Department Store, Robinson
stationery, office supplies, and e-Book under retail brands Department Store, Supersports, Central Marketing Group
(1)
such as Thai Watsadu, Baan & Beyond / BNB Home, and Rinascente Department Store.
Power Buy, OfficeMate, B2S, Meb and Nguyen Kim.

THAIWATSADU.COM

FOOD SEGMENT PROPERTY SEGMENT

Central to Everyday Consumption Central to Everyday Life
Keeping up with food trends and continuous improvement Innovator and leader in commercial real estate managed
to meet the needs of consumers by offering a wide range under retail brands such as Robinson Lifestyle, Tops Plaza
of consumer products under various retail brands such and Big C / GO! Vietnam.
as Central Food Hall, Tops, FamilyMart, Big C / GO!
Vietnam, Lan Chi Mart, Tops market Vietnam and go!.

(1) It is being rebranded to BNB Home.

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