Page 311 - CRC_One Report 2021_EN

Business Overview and Performance Corporate Governance Financial Statements Enclosure

7.5 Personnel

(A) Number of Employees
As of 31 December 2021, the Company had 53,585 full-time employees, temporary and part-time consisted of
over 36,852 employees in Thailand, thus making it as one of large private employers in Thailand and the Company
hired additional temporary and part-time employees, mostly in December for Thailand and February for Vietnam.
In addition, the Company had 27,686 employees from suppliers and external service providers working in its stores.
Since May until December 2021, that the Group has announced the anti-corruption policy, the Group has not
hired any government officials as defined in Article 126 of the Office of the National Anti-Corruption Commission
(NACC) as executives, employees and Consultants of the Group. Moreover, the executives and employees of
the Group are not hired as government officials.

The table shows the number of full-time, temporary and part-time employees in Thailand

31 December 2021
Total Number of
Thailand Vietnam Italy
Employees
Full-time employees 36,852 12,971 1,375 51,198

Temporary and part-time employees 2,368 19 0 2,387

Full-time employees in Thailand
The table shows the number of full-time employees in Thailand, divided into departments
as of the specified date.

31 December 2021

2019 2020 2021
Department

Operation/Administration 33,399 29,861 27,295
Product Management 1,002 972 955
Marketing 1,157 1,050 1,114

E-commerce/Online/Omni-channel 244 328 559
Organization (1) 3,078 2,253 2,462
Logistics and Value Chain/Plant 3,361 3,723 4,467

Total Number of Employees 42,241 38,187 36,852

(1) Including the Brand Management Department, the Store Decoration and Development Department, the Business Development Department,
the Finance and Accounting Department, the Human Resources Department, the MIS/Technology Department, the Legal Department,
the Strategic Management and Business Development Department, the Corporate Communication and Social Responsibility Department, and
the Management Office Department

Annual Report 2021 (Form 56-1 One-Report) 311