Page 66 - MODULE QUALITY TOOLS DMQ 30262

DMQ 30262

Once the target performance measures are establish, the team can collect all
available data and information. If these data are not enough, then additional new

information is obtained. Gathering data:

It is important to collect only needed data and to get the right data for the problem.

The team should develop a plan that includes input from internal and external
customers and ensures the plan answers the following questions:

1. What problem or operation do we want to learn about?
2. What are the data used for?
3. How many data are needed?

4. What conclusions can be drawn from the collected data?
5. What action should be taken as a result of the conclusion?

Data can be collected by a number of different methods, such as check sheet,
computers with application software, data-collection devices like hand held gauges,

or an online system.

Certain aspect has to be establish to complete this phase as stated:

 Utilize an outside authority who plays "devil's advocate" with the data,

information, and reasoning.
 Use experimental design, Taguchi's quality engineering, and other advanced

techniques to determine the critical factors and their levels.
 Save a portion of the data used in the analysis to confirm during verification.

Once the root cause is determined, the next phase can begin.

Phase 3: Develop the Optimal Solution(s)

This phase has the objective of establishing potential and feasible solutions and
recommending the best solution to improve the process. Once all the information is
available, the project team begins its search for possible solutions. More than one

solution is frequently required to remedy a situation. Sometimes the solutions are
quite evident from a cursory analysis of the data.

In this phase, creativity plays the major role, and brainstorming is the principal

KKTM Kuantan 65 DMQ 30262