Page 206 - CRC_One Report 2021_EN

Business Overview and Performance Corporate Governance Financial Statements Enclosure

Safety, Occupational Health and Work Environment

To support the improvement To encourage various safety To create awareness for
of working environment activities which raise employees' employees at all levels to
and work place to ensure safety awareness such as training aware of their own safety,
and promote health on public relations colleagues as well as property
and wellness of employees. and safety competition. of the Company while
performing tasks all the time.

The Company has implemented projects to encourage employees and contractors’ good occupational health
such as the annual health check-up, vaccination of 4 strains of influenza project, annual inspection of drinking
water project at the workplace. In addition, the Company also provides fitness centers and an infirmary
for employees, as well as promoting good hygiene and sanitation in the cafeteria and bathroom to be cleaned
all the times. Moreover, the Company has implemented and supported many projects to take care of employees
during the COVID-19 outbreak situation.

COVID-19 Preventive Measure
The Company has established strict guidelines and strategies to handle COVID-19 outbreak situation
specifically. Protection policy and measure are strictly enforced, for the safety of customers when visiting
the stores and the safety of the staff and contractors who are key driving force for business operation,
and to build confidence in occupational health and safety of the Company.

Performance in Safety Operation

Information Unit 2018 2019 2020 2021
Fatalities persons 0 0 1 0

- Employees persons 0 0 1 0
- Contractors persons 0 0 0 0

Number of employees’ injury from operations cases 35 47 154 105
cases/
Employee Lost-Time Injury Frequency Rate
Working hours * 0.370 0.506 1.612 1.037
(LTIFR)
1,000,000
Number of contractors’ injury from operation cases 0 0 11 2
cases/
Contractor Lost-Time Injury Frequency Rate
Working hours * 0.000 0.000 0.976 0.181
(LTIFR)
1,000,000

206 Annual Report 2021 (Form 56-1 One-Report)